Technical & Security

Built to integrate.
Secure by design.

Yes, we speak tech, too. Timeless connects to the infrastructure your hospital already runs — LDAP(S), single sign-on, and every major EHR via HL7 — with security and trust engineered in from the ground up.

SOC 2 Type 2
Independently audited
HIPAA
Compliant
HL7
EHR interfaces
Timeless Medical technical team
Monitored by Drata
Continuous compliance
Integrations

Works with your existing infrastructure

Timeless is built to integrate with many external systems — connecting to the identity, interoperability, and EHR platforms your hospital already runs.

Identity & access
Microsoft Active Directory
Identity & access
LDAP(S)
Identity & access
Single Sign-On (SSO)
Interoperability
HL7 International
EHR systems
Epic
EHR systems
Cerner
EHR systems
MEDITECH
EHR systems
Veradigm
Interoperability in action

Every order type, translated into Timeless

Orders placed in your EHR interface directly with Timeless and translate automatically — no re-entry, no lost data.

Cerner
All Cerner order types interface and translate into Timeless

All Cerner order types interface and translate into Timeless.

Epic
All Epic order types interface and translate into Timeless

All Epic order types interface and translate into Timeless.

Security & trust

Secure by design, compliant by default

In a landscape where data breaches pose real threats, our commitment to security is resolute. We work with independent auditors to verify our security, privacy, and compliance controls — achieving SOC 2 Type 2 and HIPAA compliance against stringent standards.

With Drata, we maintain real-time visibility across the organization. Automated alerts and evidence collection let us prove our security posture any day of the year, fostering a security-first culture of compliance.

SOC 2 Type 2
AICPA — independently audited controls
HIPAA Compliant
Safeguards for protected health information
Continuous monitoring
Real-time evidence & alerts via Drata

Business Associate Agreements

We sign business associate agreements (BAAs) with our third-party vendors, establishing clear security obligations and data protection.

ePHI Restricted

Access to systems that house ePHI is granted strictly on a business-need basis, with least-privilege access for each job function. Every account is individual and tied to a named person.

Culture of Security

All employees complete mandatory HIPAA and security training on hire and annually thereafter. Where permitted by law, we screen personnel before hiring. Two-factor authentication is enforced on sensitive systems, approved password managers generate and store single-use passwords, and company devices are encrypted, screen-locked, auto-updated, and anti-virus scanned.

Product Security

Security is built into our products throughout the software development life cycle, alongside vulnerability scanning — all under an established change-management process.

Data Protection

We protect data in transit with HTTP Strict Transport Security (HSTS), and data at rest is secured with industry-standard encryption.

Penetration Testing

Beyond development testing, we conduct third-party manual penetration testing of our applications and infrastructure at least annually.

We'll complete your security review for you

Our team routinely fills out IT security and technical review questionnaires to make evaluating Timeless easy. Full reports available under signed NDA.

Start the review
Let's talk

Speak with an IT expert

Our technology team is ready to answer any questions about our software, integrations, implementation, or security. Fill out the form to start a technical or security review — or just to ask a question.

Integrations, implementation, or security
We complete your security questionnaires
Reports available under signed NDA

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