
Stacey Silva,
Customer Success Manager
"Stacey's professional journey began in the pharmaceutical field where she collaborated closely with physicians and nursing staff to ensure patients received the appropriate medications and care. Her career then progressed into the realm of compounding, where she formulated and prepared customized medications that were not commercially available. This intricate process required a deep understanding of pharmaceutical ingredients, precise measurements, and sterile techniques.
Driven by a keen interest in technology and its potential to transform the healthcare industry, Stacey embarked on a career transition into the tech space. She joined a pharmacy software company, akin to Epic/Cerner and went on to work in Customer Operations as a PM ensuring successful adoption of the product.
Stacey proactively engages customers and collaborates with all customer-facing departments to modify processes based on customer feedback, ensuring a seamless experience with their Timeless system. She also works closely with the Finance and Legal teams for annual renewals and contracting.
Stacey proactively engages customers and collaborates with all customer-facing departments to modify processes based on customer feedback, ensuring a seamless experience with their Timeless system. She also works closely with the Finance and Legal teams for annual renewals and contracting.