Business Analyst


The Business Analyst shall be responsible for performing strategic business analyses for clients of Timeless Medical Systems. This includes cataloguing and documenting business processes and sub-processes in order to discover functional needs for the integration of Timeless Medical products. The Business Analyst will also re-engineer processes and sub-processes as necessary for the purpose of determining and meeting the company and client plans. As such, this individual will be one of the main liaisons for Timeless with clients to ensure each clients unique requirements are captured and delivered as part of the overall project implementation process.

About Timeless Medical Systems®

Timeless Medical Systems® is part of the Timeless Group of Companies, which is a highly specialized software development company based in Charlottetown, PEI. Timeless Medical Systems'® main goal is to create truly groundbreaking products that have a major impact on the lives of healthcare and medical professionals. We specialize in mobile, point of care clinical applications which are on the cutting edge of medical technologies, covering multiple areas of the hospital. We look and act a lot like a start-up company but we have the luxury of working within a successful and established leading technology company with some incredible investment and support. We offer an environment that is team-centered, customer-driven, quality-focused, and growth-oriented.


  • University degree in computer science, finance, or business administration required, with a Master's degree preferred.
  • 3+ years' direct work experience as a business analyst.
  • Demonstrated experience analyzing business and technical requirements.
  • Direct knowledge of database management and various data retrieval methodologies, including data importing to spreadsheets, graphs, etc.
  • Able to write operational procedures in both technical and user-oriented language.
  • Ability to troubleshoot business process changes, errors, and subsequent modifications; must be able to do this with the work of other analysts.
  • Able to interpret the operational requirements of end users, project managers, and other stakeholders.
  • Good written and verbal communication skills.
  • Self-starter and highly motivated to make proactive changes.
  • Ability to accept and integrate constructive feedback from superiors.
  • Effective deadline management and project management skills.
  • Knowledge of service level agreements and customer service standards.
  • Excellent project management skills.
  • Strong customer service orientation.

Why work at Timeless Medical Systems®?

  • Bachelor's degree required
  • PMP certification preferred
  • 3 years minimum experience implementing or managing healthcare software
  • Ability to work with customers to understand their needs and develop custom solutions
  • Application and industry knowledge
  • Superior leadership, influence, communication, interpersonal, and technical skills
  • Ability to prioritize multiple demands in a fast-paced and dynamic environment
  • Skilled at anticipating and solving problems
  • Travel requirements - 50%

Why work at Timeless Medical Systems

  • Competitive salary, commensurate on your experience
  • Health care coverage
  • Professional Development/Continued Education
  • Individual Development Plan (IDP) - you plan out goals for each year that will increase your knowledge and skillset, and use company time to work towards completing your IDP

If you are passionate about technology, have an entrepreneurial spirit, are a team player and aim to be a leader in your field, please apply today!

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